Client companies
Add a client company
Each company gets its own address book that your technicians can pick from inside IT Mate - Remote.
Connection password
Set this once per company and technicians are never asked for a password — as long as the same password is set on each of that company's machines (command below).
On each machine of this client, run once in an elevated PowerShell after installing:
Add a machine
You can also add machines straight from the app: right-click a device → add to address book.
Technicians
Add a technician
They sign in with these details from the Login button in IT Mate - Remote.
Change my password
Server
Clients connect through . New installs are pre-configured —
nothing to set up on the client.